Four Keys to Being a Great Communicator

Here is the first key to developing yourself into a great communicator.

All people do not communicate alike. Recognize that about
two-thirds of the people with whom you interact have a
behavioral style different from yours. Because of these
differences, you will be less effective with these two-
thirds -- unless you learn to recognize and adapt your
behavior to theirs.

There are four basic types of people with whom you
communicate. These tips include a brief description of each type. By adapting to the communication style desired by other people, you will become a superior communicator.

How to communicate most effectively with the first type: a person who is ambitious, forceful, decisive, strong-willed, independent and goal-oriented:

- Be clear, specific, brief and to the point.
- Stick to business.
- Be prepared with support material in a well-organized
"package."

Factors that will create tension or dissatisfaction:

- Talking about things that are not relevant to the issue.
- Leaving loopholes or cloudy issues.
- Appearing disorganized.

Second Key to Being a Great Communicator

How to communicate most effectively with the second type: a person who is magnetic, enthusiastic, friendly,
demonstrative and political:

- Provide a warm and friendly environment.
- Don't deal with a lot of details (put them in writing).
- Ask "feeling" questions to draw their opinions or
comments.

Factors that will create tension or dissatisfaction:

- Being curt, cold or tight-lipped.
- Controlling the conversation.
- Driving on facts and figures, alternatives, abstractions.

Third Key to Being a Great Communicator

How to communicate most effectively with the third type: a person who is patient, predictable, reliable, steady, relaxed and modest:

- Begin with a personal comment -- break the ice.
- Present your case softly, non threateningly.
- Ask "how?" questions to draw their opinions.

Factors that will create tension or dissatisfaction:

- Rushing headlong into business.
- Being domineering or demanding.
- Forcing them to respond quickly to your objectives.

Fourth Key to Being a Great Communicator

Here is the fourth key to developing yourself into a great communicator.

All people do not communicate alike. Recognize that about two thirds of the people with whom you interact have a behavioral style different from yours. Because of these differences, you will be less effective with these two thirds - unless you learn to recognize and adapt your behavior to theirs.

There are four basic types of people with whom you communicate. These tips include a brief description of each type. By adapting to the communication style desired by other people, you will become a superior communicator.

How to communicate most effectively with the fourth type: a person who is dependent, neat, conservative, perfectionist, careful and compliant:

- Prepare your "case" in advance.
- Stick to business.
- Be accurate and realistic.

Factors that will create tension or dissatisfaction:

- Being giddy, casual, informal, loud.
- Pushing too hard or being unrealistic with deadlines.
- Being disorganized or messy.

Practice flexing your style to match the style of prospects, clients, bosses, coworkers and loved ones and you will find more people responding positively to you.

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"In order to understand our relationships with other people we must first understand yourself."
--Bill J. Bonnstetter

This material is based on the work of William Moulton Marston. Over two million people have taken his "Personal Insights Profile." It only takes ten minutes to complete and enables a computer to generate an amazingly accurate, 26 page description of employee behavior. Companies in nine countries use this instrument to improve employee productivity by hiring the right person for the job, team building, coaching and mentoring, conflict resolution, and increasing sales. For more information, contact me at 734-261-0550, or email Stan@stanmann.com

Stan Mann is expert at helping men and women in high stress positions clear emotional issues that are spoiling your success.

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